Terms of service
User Agreement
By using Trendtree.com, you agree to comply with the terms listed here. These terms apply indefinitely unless revised or replaced by Trend Tree LLP.
User Account, Password & Security
You are responsible for maintaining the confidentiality of your account and password and for all activities conducted under your account. Notify Trend Tree immediately of any unauthorized access.
Terms of Use
Your access to this site is governed by these terms and any additional guidelines posted. Trend Tree may modify site content or terms without notice.
Copyright
All content on the site—including graphics, images, layouts, text, fonts, music, and software—is protected by copyright and trademark laws. Copying, redistributing, or using any content without permission is prohibited.
Site and Product Use
You may use the site only for viewing and ordering products. Trend Tree may restrict service to users engaging in inappropriate activities. You are responsible for actions taken through your account.
Purchases
By placing an order, you confirm the accuracy of your credit information and agree to honour any charges.
Privacy Policy
Your use of the site indicates your acceptance of our privacy policy.
Disclaimer of Warranty
Trend Tree is not responsible for unavailability of the site due to maintenance or technical issues.
Limitation of Liability
Trend Tree is not liable for damages arising from misuse or unauthorized use of the site.
Feedback
Any feedback submitted becomes the property of Trend Tree and may be used freely.
Termination
Trend Tree may suspend or terminate your account for violating these terms.
Acceptance
By using this site, you confirm that you understand and accept these terms and the privacy policy.
Domestic Shipping Policy
- Orders are processed within 0–2 business days.
- Weekend or holiday orders are processed on the next working day.
Shipping Charges (Delhi)
- Prepaid: Free over ₹1000; ₹49 for orders below ₹1000
- COD: ₹99 flat
Other Indian States
- Prepaid: Free over ₹1500; ₹149 below ₹1500
- COD: ₹199 flat
Delivery takes 3–7 business days. Tracking details are shared after dispatch. Delays due to high volume or unforeseen circumstances will be communicated.
International Shipping Policy
- Shipping for up to 1 kg: ₹3500
- Each additional 500 g: ₹500
We do not ship to restricted or politically sensitive destinations, including Australia and New Zealand.
Orders are processed within 2–3 business days. Delivery typically takes 3–7 business days, depending on customs and courier processes.
Custom duties, taxes, and import fees must be paid by the recipient. These are not included in shipping charges.
Shipments must be addressed to valid residential or commercial addresses. If a shipment is refused or returned due to unpaid duties or incorrect details, shipping fees will not be refunded.
For assistance, contact info@trendtree.com.